

The best thing to do is to do a clean install. If the factory restore partition is no longer on your hard drive, and you do not have HP recovery disks, you can NOT do a factory restore. The recovery partition has been damaged, and also wouldn’t go into the factory reset. Why can’t I factory reset my PC Windows 7? If the Start Menu isn’t accessible for some reason, you can try holding down the “Ctrl” and “Alt” keys on your keyboard and pressing “Delete.” A menu will pop up with a “Restart” option to reboot your computer.
